Last Updated: 11-03-2025
At Jayam Publications, we strive to deliver your books and materials safely and on time. This Shipping Policy outlines our process, timelines, and responsibilities for delivering your orders.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- You will receive an order confirmation email once your purchase has been successfully placed.
2. Shipping Methods & Delivery Time
- We partner with reliable courier services to ensure timely and secure delivery.
- Estimated delivery time:
- Within Tamil Nadu: 3–5 business days
- Other parts of India: 5–10 business days
- Remote or rural areas: 7–12 business days
- Delivery times are estimates and may vary due to factors beyond our control such as courier delays, weather conditions, or regional restrictions.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- We may offer free shipping for certain products or on orders above a specified amount.
- Any customs duties or regional taxes (if applicable) are the buyer’s responsibility.
4. Tracking Your Order
Once your order is dispatched, we will send you a shipment confirmation email/SMS with the courier tracking details.
You can track your order through the courier’s website or tracking link provided.
5. Delays and Non-Delivery
If your order has not arrived within the expected delivery period, please contact our support team with your Order ID.
We will coordinate with the courier partner to resolve the issue promptly.
Jayam Publications is not liable for delays caused by incorrect shipping addresses or issues beyond our control (e.g., courier strikes, natural disasters).
6. Damaged or Missing Items
If you receive a damaged or incorrect item, please notify us within 48 hours of delivery by emailing jayampublications1@gmail.com with your order details and clear photos.
We will arrange for a replacement or refund as per our policy.
7. International Shipping
Currently, we ship only within India.
For bulk or international orders, please contact us directly at jayampublications1@gmail.com.
8. Contact Us
For any shipping-related queries or concerns, please reach out to us:
Jayam Publications
📧 Email: jayampublications1@gmail.com
📞 Phone: +91 81435 65681